Thank you for pointing this out. I have noticed it, and it annoys me, but have not brought it into the light and articulated it yet, and it needed saying out loud.
I hate it. Do you want to upgrade to more expensive service? (hell no) yes/maybelater. Do you want to give us your phone number? (hell no) yes/maybelater. "Maybe later" is permission to keep nagging you about it until you either give in, or accidentally click the wrong button and then have to climb the glassy hill of inhuman "customer support" to undo it. They're counting on people being willing to pay extra for a service they don't need/want, rather than have to spend hours navigating the deliberate maze that is trying to reach a human being at the company who can fix it.
no subject
Thank you for pointing this out. I have noticed it, and it annoys me, but have not brought it into the light and articulated it yet, and it needed saying out loud.
I hate it. Do you want to upgrade to more expensive service? (hell no) yes/maybelater. Do you want to give us your phone number? (hell no) yes/maybelater. "Maybe later" is permission to keep nagging you about it until you either give in, or accidentally click the wrong button and then have to climb the glassy hill of inhuman "customer support" to undo it. They're counting on people being willing to pay extra for a service they don't need/want, rather than have to spend hours navigating the deliberate maze that is trying to reach a human being at the company who can fix it.