Someone wrote in [personal profile] ecosophia 2023-06-14 09:53 am (UTC)

Here is a minor but odd data point.

I recently went to rent a carpet shampoo machine but three different places had no usable machines. Inquiring, I learned that Rug Doctor, the company that franchises many retail store-based carpet cleaner rentals in the US, was recently acquired by some holding company that stopped all maintenance services for the machines, hence their disrepair.

The result of a staffing shortage? I've also seen other subtle but noticeable drops in the reliability of different services. Having to call someplace a dozen times to get through to someone who seems to have no idea what they're doing, that sort of thing. Is anyone else noticing this kind of thing?

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